Refund & Return Policy

 

We want you to absolutely love your purchase from TwentyTwo EA. If something isn’t quite right, we’re here to help.

 

Return Policy

 

• We accept returns only if your item arrives defective.

• If this happens, please contact us at support@twentytwoea.com so we can make it right.

• Once we receive and inspect your returned item, we’ll issue a full refund for that product.

 

 

Refunds/Cancellation Policy

 

• You must request a refund within 1-3 days of your purchase before order is shipped.

• You must request a cancellation within 1-3 days of your purchase before order is shipped.

• If your item is a pre-order, you may request a refund anytime before your order is fulfilled.

• Refunds are sent back to your original payment method once approved.

 

 

Before You Order

 

• Please read the product descriptions carefully — they’ll let you know the estimated shipment times for each item.

 

 

We appreciate you choosing TwentyTwo EA and are committed to making sure you’re happy with your experience.

For any questions or assistance, please reach out to us at support@twentytwoea.com — our team is ready to help.

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PRIVACY POLICY

TWENTYTWOEA LIMITED AND CO. (“we,” “our,” or “us”) operates the website twentytwoea.com. This Privacy Policy explains how we collect, use, and protect your information.

 

1. Information We Collect

 

When you visit or make a purchase, we may collect:

    •    Personal Information: Name, email address, phone number, shipping & billing address

    •    Payment Information: Processed securely through third-party providers (we do NOT store full card details)

    •    Order Information: Items purchased, order history

    •    Device Information: IP address, browser type, cookies, and usage data

 

2. How We Use Your Information

 

We use your information to:

    •    Process and fulfill orders

    •    Provide order updates and tracking information

    •    Communicate with you (customer service, updates, promotions if opted in)

    •    Improve our website and customer experience

    •    Prevent fraud and ensure security

 

3. Communication Consent

 

By placing an order, you agree to receive:

    •    Order confirmations

    •    Shipping updates

 

You may also opt into marketing emails or SMS updates at checkout.

 

4. Sharing Your Information

 

We do not sell your personal information.

 

We may share your information with:

    •    Payment processors (e.g., Wix Payments, Stripe, etc.)

    •    Shipping carriers (e.g., USPS)

    •    Service providers that help operate our business

 

5. Cookies & Tracking

 

We use cookies to:

    •    Improve site performance

    •    Remember your preferences

    •    Analyze traffic and behavior

 

You can disable cookies in your browser settings.

 

6. Data Retention

 

We keep your information only as long as necessary to:

    •    Fulfill orders

    •    Comply with legal obligations

    •    Resolve disputes

 

7. Your Rights

 

You may:

    •    Request access to your data

    •    Request correction or deletion

    •    Opt out of marketing communications

 

To do so, contact us at:

support@twentytwoea.com

 

8. Security

 

We take reasonable measures to protect your information, but no system is 100% secure.

 

9. Changes to This Policy

 

We may update this policy at any time. Changes will be posted on this page.

 

10. Contact

 

TWENTYTWOEA LIMITED AND CO.

Email: support@twentytwoea.com

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TERMS AND CONDITIONS 

TWENTYTWOEA LIMITED AND CO.

Effective Date: [March 1st 2026. 03/01/2026]

 

By using twentytwoea.com, you agree to the following terms:

 

1. General

 

TWENTYTWOEA LIMITED AND CO. is a clothing brand offering ready-to-ship items.

 

2. Orders & Payments

    •    All prices are listed in USD

    •    Payment must be completed at checkout

    •    We reserve the right to cancel or refuse any order

 

3. Shipping Policy

    •   Domestic Orders are processed and shipped within 1-3 business days unless otherwise stated

    •    Orders are shipped via USPS or other carriers

- International Orders are shipped within 1-5 business days unless otherwise stated.

    •    Tracking information is sent once your order is processed.

    •    Tracking may not update until scanned by the carrier

    •    We are not responsible for delays caused by the shipping carrier

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4. Refunds & Returns

    •    Return requests must be made within 7 days of delivery

    •    Returns are accepted only for defective items

    •    Items must be unworn, unwashed, and in original condition

    •   Refund requests must be made 1-3 days after purchase, before order is shipped.

 

Refund processing time:

    •    Typically 1–7 business days

    •    Some payment providers (e.g., Cash App) may take up to 14 business days

 

5. Order Issues

 

If you experience an issue (missing or defective item), contact:

support@twentytwoea.com

Include your order number and details.

 

6. Chargebacks & Disputes

 

If a chargeback is filed and resolved in the customer’s favor, we are unable to issue an additional refund.

 

7. Intellectual Property

 

All content on this website (images, branding, designs) is owned by TWENTYTWOEA LIMITED AND CO. and may not be used without permission.

 

8. Limitation of Liability

 

We are not liable for:

    •    Shipping delays

    •    Lost or stolen packages marked as delivered

    •    Indirect or incidental damages

 

9. Changes to Terms

 

We reserve the right to update these terms at any time.

 

10. Contact

 

TWENTYTWOEA LIMITED AND CO.

Email: support@twentytwoea.com